Privacy Policy

Last updated: April 5, 2026

1. Introduction

Exodus Cinema & Cafe ("we", "us", or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at exoduscinema.com, make reservations, purchase tickets, or interact with our services. By using our services, you agree to the practices described in this policy.

2. Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

• Name and contact details (email address, phone number)
• Reservation and booking information
• Payment information processed through our secure payment providers
• Messages and inquiries submitted through our contact form
• Newsletter subscription preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, pages visited, time spent on pages, and referring website. This information helps us improve our website and services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing cinema ticket purchases and lounge reservations
• Communicating with you about your bookings, orders, and inquiries
• Sending promotional materials and updates (only with your consent)
• Improving our website, services, and customer experience
• Analysing usage patterns to enhance our offerings
• Complying with legal obligations

4. Payment Processing

All payment transactions are processed through secure, third-party payment processors. We do not store your credit card details or banking information on our servers. Payment data is handled in accordance with the Payment Card Industry Data Security Standard (PCI DSS).

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and services (e.g., payment processors, email service providers)
• Legal Requirements: When required by law, regulation, or legal process
• Business Protection: To protect the rights, property, or safety of Exodus Cinema & Cafe, our customers, or others

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to protect your data, no method of internet transmission or electronic storage is 100% secure.

7. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time
• Object to or restrict the processing of your data

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: